34% Use PropTech. 12% Can Prove It Works.

34% of UK property managers use PropTech. Only 12% can prove it's delivering ROI. That's a 22-point gap between adoption and demonstrable value — and it's been widening, not narrowing, for three years.

The Measurement Problem

Most PropTech buyers can't prove ROI because they never defined what success looked like before they bought the technology. "Better data" isn't a KPI. "More visibility" isn't a metric. Without a baseline measurement and a target improvement, you can't calculate return on anything.

The 12% who can demonstrate ROI share a common trait: they defined the problem quantitatively before selecting the technology. "Reduce energy spend by 15% within 12 months." "Cut reactive maintenance calls by 30%." "Reduce compliance administration time by 50%." Specific, measurable, time-bound.

What the 12% Measure

• Energy cost reduction — before-and-after utility bills, normalised for weather and occupancy
• Maintenance call reduction — reactive vs preventive ratio tracked monthly
• Time savings — hours spent on compliance admin, reporting, and data collection before and after implementation
• Tenant satisfaction — scored quarterly with specific questions about building environment and service responsiveness

Frequently Asked Questions

What's a realistic timeline for PropTech ROI?

Energy monitoring: 6-12 months to demonstrate savings. Predictive maintenance: 12-18 months (needs data accumulation). Compliance automation: 3-6 months for time savings.

Should I pilot PropTech in one building first?

Yes — always. A single-building pilot with clear success metrics gives you evidence to justify portfolio-wide rollout, and exposes integration issues before they scale.