Every building keeps a file. Herman keeps it current.
Findings become work orders. Work orders collect evidence. Evidence becomes a stamped compliance record — automatically, while your team works. Herman is the AI surveyor who tracks your portfolio 24/7, spots anomalies, and answers questions in plain English.
Managing rental properties? Herman has you covered.
Herman tracks EPC compliance deadlines, automates landlord reports, and manages maintenance across your entire portfolio — so you spend less time chasing and more time growing your book.
Load curve · kWh/h — anomaly flagged at 12:04, work order raised automatically
GHG Protocol
Monthly tCO₂e · trailing 12 months — every figure traceable to a metered source
Report SA-2026-0143 · graded to ISO 19011 audit conventions
report · PDF
Data governance · IT security · AI governance — same file, same audit trail as fire & gas
Chain of custody
Most tools stop at the to-do list. The file keeps the whole trail.
When the insurer, the auditor, or the board asks, the answer isn't in a shared drive or somebody's inbox — it's already in the file, in order, with evidence attached.
Log the finding
From a walk-through, a tenant request, or Herman's own monitoring.
FA-114Raise the work order
Routed to the right contractor with priority and cost code attached.
WO-2181Contractor completes
Response tracked against SLA. Licences and insurance already on record.
SLA 6h · metAttach the evidence
Photos, invoices, certificates — filed against the job, not a folder.
2 files · AED 850Herman stamps the file
The compliance record updates itself. Audit packs are always current.
§4.2 · signed offAsk the file
Herman reads every page so you never have to.
Ask in plain English — about energy, compliance, spend, or that door on stairwell three. Every answer cites the records behind it. Try one:
Which fire doors failed the last walk-through?
Herman · from file HW-DXB-0042FA-113 · L14 service — closed 27 Jul
FA-114 · DG-3 stairwell — WO-2181 in progress
Full walkthrough · see it in action
Platform
The rest of the platform, same discipline
Herman monitors your portfolio 24/7, spots anomalies before they become expensive, and answers your questions in plain English. No dashboards to learn—just ask.
Platform
Built for lettings agents
EPC compliance, landlord reporting, and maintenance management — all in one place. Herman handles the admin so you can focus on growing your book.
Portfolio Benchmarking
Compare all your buildings side-by-side. See which ones are performing, which need attention, and where the quick wins are.
Carbon Ready
Scope 1, 2 & 3 tracking built-in. Generate audit-ready reports for investors, clients, and regulatory requirements—without the spreadsheet pain.
Open BMS Integration
Connect your existing HVAC, chillers, and heating systems — regardless of vendor. Herman integrates via open protocols and gateway partners, not proprietary lock-in. Your building data stays yours, not tied to a single hardware supplier like legacy BMS providers.
EPC Compliance Tracker
MEES is rising to EPC C-equivalent by 1 October 2030 under the new dual-metric EPCs (the current legal minimum remains E). Herman shows which properties are at risk, what needs upgrading, and generates exportable compliance reports for landlord sign-off.
Automatic Landlord Reports
Professional energy, maintenance, and compliance summaries for every property — generated automatically. Branded PDFs ready to forward to landlords with one click.
Landlord Data Isolation
Each landlord's property data is fully isolated. You see everything; they see only their own portfolio. Data isolation designed for UK GDPR accountability.
Why Herman
Built by people who run buildings
One platform for building operations, energy management, tenant comfort, and sustainability — powered by AI that actually understands how buildings work.
Everything your building team needs, in one place
Herman replaces the patchwork of spreadsheets, siloed systems, and manual processes that most building operators deal with. From energy monitoring to tenant comfort requests, shift handovers to compliance tracking — it's all connected, all visible, all AI-assisted.
- 11 integrated modules: dashboard, buildings, comfort triage, maintenance, shifts, compliance, and more
- AI assistant with 26+ functions across briefings, alerts, reports, and operations
- Real-time anomaly detection with actionable recommendations
- Carbon and energy tracking built into every workflow, not bolted on
Domain expertise baked into the product
Herman isn't built by developers guessing what building managers need. It's built by people who have managed energy and sustainability programmes at FTSE 100 real estate portfolios, NHS hospitals, and global transport operations.
That real-world experience is why the AI generates morning briefings that actually matter, why comfort triage prioritises the right requests, and why the carbon tracking follows GHG Protocol methodology rather than approximations.
Run your day, not your spreadsheets
AI-generated shift briefings, comfort request triage with SLA tracking, equipment maintenance calendars, contractor management, and compliance deadlines — all accessible on mobile.
Visibility across every asset
Compare building performance, benchmark energy use, track carbon across your portfolio, and generate board-ready reports — with AI that flags what needs attention before it becomes a problem.
Not an add-on, the foundation
Energy use intensity, carbon emissions, and performance ratings (A-G scale) are tracked at building level and rolled up across your portfolio. Sustainability isn't a separate module — it's woven into how the platform works.
Track record
What clients say
From the portfolios and estates we’ve worked with.
Coverage schedule
One discipline, four kinds of keyholder
The file adapts to the portfolio. The chain of custody never changes.
| Sector | What Herman keeps current | Standards on file |
|---|---|---|
| Hospitality | Classification audits, fire compliance, guest-facing uptime, and shift briefings across every property. | Civil defence fire audits · UAE FLS Code / BS 5839 hotel classification (DET) |
| Commercial portfolios | Energy benchmarked building-by-building — know which asset drags the portfolio and what it costs. | DEWA benchmarking · Estidama Pearl LOLER / PUWER |
| Lettings & residential | EPC deadlines, landlord reports, and repairs across the whole book — without the chasing. | EPC (UK) · gas & electrical certs deposit-scheme evidence |
| FM & maintenance teams | Work orders, evidence capture, and contractor SLAs — from the phone in your pocket. | SLA registers · insurance expiry GDPR |
Built for the Gulf as much as the UK: Estidama Pearl tracking for Abu Dhabi, DEWA benchmarking for Dubai, Dubai Municipality smart-building and fire-safety compliance, and Scope 1 & 2 carbon reporting aligned with UAE Net Zero 2050 and Saudi Vision 2030 — with GSAS (Qatar) and Mostadam (Saudi) supported across the GCC. Pricing and reporting in AED, USD, and GBP.
Jurisdictions
Built for your regulator, not translated for it
Every audit in Herman is anchored to the actual statute, penalty regime and enforcing authority of its jurisdiction — researched against statute and regulator guidance, with the source cited on every audit. And because you'll ask the same of us: here is where your data lives and who processes it.
- PDPA — PDPC penalties up to 10% of annual SG turnover
- CSA Cyber Essentials & Cyber Trust marks
- AI Verify & Model AI Governance Framework
- SCDF fire safety, BCA structural, façade & lifts, NEA cooling towers, MOM workplace safety
- PDPL + DIFC & ADGM regimes — tracks the pending Executive Regulations and your 6-month adjustment window
- TDRA Information Assurance & Dubai DESC ISR
- UAE AI Charter–aligned AI governance
- Civil Defence fire NOC, DEWA, Estidama, building safety law 2026
- UK GDPR — ICO fines up to £17.5m or 4% of turnover
- Cyber Essentials & ISO 27001/42001 readiness
- Data (Use and Access) Act 2025 changes tracked
- Fire Safety Order, Building Safety Act, Gas Safe, EICR, LOLER
Pricing
Simple, unified pricing
Choose the plan that fits your portfolio. Scale up as you grow. All paid plans include a 30-day free trial.
Pricing
Lettings agent pricing
Priced per portfolio, not per building. One subscription covers your entire book. All plans include a 30-day free trial.
- Full compliance register — UK, UAE & Singapore
- Self-audit checklists, evidence capture & findings tracking
- Digital compliance: data governance, IT security & AI governance
- Energy & utilities dashboard with anomaly alerts
- Complaint tracking & SLA monitoring
- Everything in Starter
- Assurance-style audit reports (ISO 19011 / ICO conventions)
- AI chat assistant (TIER 2)
- Daily briefings & shift handover
- Zone & floor-level analysis
- Voice mode (hands-free)
- 2M token quota / month
- Everything in Professional
- Portfolio risk matrix & coverage snapshot across all sites
- Auto-draft communications
- Portfolio intelligence & benchmarks
- Board-ready reporting
- Scope 1 & 2 carbon tracking
- 5M token quota / month
- Everything in Enterprise
- Predictive failure analytics
- Custom integrations (ERP, PMS)
- Dedicated account manager
- 10M token quota / month
- EPC compliance tracker
- Compliance calendar (all certificate types)
- Energy dashboard per property
- Anomaly detection & alerts
- Monthly landlord report generation
- Mobile app access
- Everything in Agent Starter
- AI chat assistant (ask Herman anything)
- Branded PDF landlord reports
- Maintenance intelligence & contractor tracking
- Portfolio benchmarking across your book
- Voice mode (hands-free on viewings)
- Everything in Agent Pro
- Multi-landlord data isolation & reporting
- Board-ready portfolio reports
- Scope 1 & 2 carbon tracking
- Priority support
- Onboarding call included
- Everything in Agent Scale
- Dedicated account manager
- Custom integrations (PMS, CRM)
- White-label reporting
- SLA guarantee & multi-branch support
88 audits across UK, Singapore and the UAE — from fire safety and gas to data governance, IT security and AI governance — anchored to UK GDPR, PDPA, PDPL, ISO 27001, ISO 42001, Cyber Essentials and national frameworks, with self-audit checklists, evidence capture, findings tracking and assurance-style reports modelled on ISO 19011 audit-reporting conventions.
Commercial plans are billed in USD; residential plans in GBP. Volume discounts available. Let's discuss your needs.
FAQ
Common questions
Common questions about the platform.
How long does it take to get started?
You can be up and running in under a day. Add your buildings, upload utility data or connect your BMS, and Herman starts generating insights immediately.
What can the AI assistant actually do?
Herman can answer questions about your buildings in plain English, generate shift briefings, prioritise comfort requests, detect energy anomalies, compare building performance, draft communications, and produce board-ready reports.
What data do I need to get started?
At minimum, your building details and utility bills. Ideally meter data and an equipment list too. If your data is messy, that's normal — the platform is designed to work with imperfect data and improve over time.
Is my data secure?
Yes. All data is encrypted in transit and at rest. The platform is GDPR compliant with per-client data isolation. AI queries are processed with strict token quotas and no data is shared between clients.
Does it work on mobile?
Yes. The platform is fully responsive and works on any device. Building managers can access dashboards, respond to comfort requests, manage shifts, and use the AI assistant from their phone.
How is this different from a traditional CAFM or BMS?
Traditional systems collect data but don't interpret it. Herman combines building operations, energy monitoring, tenant comfort, and sustainability tracking in one platform — with an AI layer that turns raw data into actionable insights and automated briefings.
Start the file
Get started with Herman
Tell us about your buildings and what you're looking to achieve. We'll get back to you with a walkthrough and next steps — no obligation.
Typically within 24 hours
Free 30-day trial available
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