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Building management · Compliance audits · Maintenance — Singapore · UAE · UK

Every building keeps a file. Herman keeps it current.

Findings become work orders. Work orders collect evidence. Evidence becomes a stamped compliance record — automatically, while your team works. Herman is the AI surveyor who tracks your portfolio 24/7, spots anomalies, and answers questions in plain English.

For Lettings Agents & Property Managers — UK · Singapore · UAE

Managing rental properties? Herman has you covered.

Herman tracks EPC compliance deadlines, automates landlord reports, and manages maintenance across your entire portfolio — so you spend less time chasing and more time growing your book.

File · Crescent Bay Hotel Recording
Finding
FA-114 — fire door, stairwell DG-3, held open logged from morning walk-through
Work order
WO-2181 raised → Al Noor Contracting door closer replacement · same-day priority
Evidence
2 photos + invoice attached AED 850 · filed against WO-2181
Report
Fire log §4.2 updated — audit-ready visible in civil defence inspection pack
File open · 1 finding outstanding
85%
faster issue resolution once findings route straight to contractors
24/7
Herman watches every meter, deadline, and open finding
<1day
from first login to a working file — messy utility bills welcome

Chain of custody

Most tools stop at the to-do list. The file keeps the whole trail.

When the insurer, the auditor, or the board asks, the answer isn't in a shared drive or somebody's inbox — it's already in the file, in order, with evidence attached.

1

Log the finding

From a walk-through, a tenant request, or Herman's own monitoring.

FA-114
2

Raise the work order

Routed to the right contractor with priority and cost code attached.

WO-2181
3

Contractor completes

Response tracked against SLA. Licences and insurance already on record.

SLA 6h · met
4

Attach the evidence

Photos, invoices, certificates — filed against the job, not a folder.

2 files · AED 850
5

Herman stamps the file

The compliance record updates itself. Audit packs are always current.

§4.2 · signed off

Ask the file

Herman reads every page so you never have to.

Ask in plain English — about energy, compliance, spend, or that door on stairwell three. Every answer cites the records behind it. Try one:

You · 08:52

Which fire doors failed the last walk-through?

Herman · from file HW-DXB-0042
Three findings from the 26 July walk-through — one still open:
FA-112 · L07 corridor — closed 26 Jul
FA-113 · L14 service — closed 27 Jul
FA-114 · DG-3 stairwell — WO-2181 in progress

Full walkthrough · see it in action

Platform

The rest of the platform, same discipline

Herman monitors your portfolio 24/7, spots anomalies before they become expensive, and answers your questions in plain English. No dashboards to learn—just ask.

Platform

Built for lettings agents

EPC compliance, landlord reporting, and maintenance management — all in one place. Herman handles the admin so you can focus on growing your book.

Portfolio Benchmarking

Compare all your buildings side-by-side. See which ones are performing, which need attention, and where the quick wins are.

Carbon Ready

Scope 1, 2 & 3 tracking built-in. Generate audit-ready reports for investors, clients, and regulatory requirements—without the spreadsheet pain.

Open BMS Integration

Connect your existing HVAC, chillers, and heating systems — regardless of vendor. Herman integrates via open protocols and gateway partners, not proprietary lock-in. Your building data stays yours, not tied to a single hardware supplier like legacy BMS providers.

EPC Compliance Tracker

MEES is rising to EPC C-equivalent by 1 October 2030 under the new dual-metric EPCs (the current legal minimum remains E). Herman shows which properties are at risk, what needs upgrading, and generates exportable compliance reports for landlord sign-off.

Automatic Landlord Reports

Professional energy, maintenance, and compliance summaries for every property — generated automatically. Branded PDFs ready to forward to landlords with one click.

Landlord Data Isolation

Each landlord's property data is fully isolated. You see everything; they see only their own portfolio. Data isolation designed for UK GDPR accountability.

Why Herman

Built by people who run buildings

One platform for building operations, energy management, tenant comfort, and sustainability — powered by AI that actually understands how buildings work.

The Platform

Everything your building team needs, in one place

Herman replaces the patchwork of spreadsheets, siloed systems, and manual processes that most building operators deal with. From energy monitoring to tenant comfort requests, shift handovers to compliance tracking — it's all connected, all visible, all AI-assisted.

  • 11 integrated modules: dashboard, buildings, comfort triage, maintenance, shifts, compliance, and more
  • AI assistant with 26+ functions across briefings, alerts, reports, and operations
  • Real-time anomaly detection with actionable recommendations
  • Carbon and energy tracking built into every workflow, not bolted on
Built by Practitioners

Domain expertise baked into the product

Herman isn't built by developers guessing what building managers need. It's built by people who have managed energy and sustainability programmes at FTSE 100 real estate portfolios, NHS hospitals, and global transport operations.

That real-world experience is why the AI generates morning briefings that actually matter, why comfort triage prioritises the right requests, and why the carbon tracking follows GHG Protocol methodology rather than approximations.

For Building Managers

Run your day, not your spreadsheets

AI-generated shift briefings, comfort request triage with SLA tracking, equipment maintenance calendars, contractor management, and compliance deadlines — all accessible on mobile.

For Portfolio Owners

Visibility across every asset

Compare building performance, benchmark energy use, track carbon across your portfolio, and generate board-ready reports — with AI that flags what needs attention before it becomes a problem.

Sustainability Built In

Not an add-on, the foundation

Energy use intensity, carbon emissions, and performance ratings (A-G scale) are tracked at building level and rolled up across your portfolio. Sustainability isn't a separate module — it's woven into how the platform works.

Track record

What clients say

From the portfolios and estates we’ve worked with.

"The platform gave us complete visibility across our managed commercial properties. We now have a clear baseline and actionable roadmap for energy performance and sustainability."
DI
David Izett
Board Member, Lee Baron LTD, UK
"HermanWa developed our decarbonisation strategy with rigour and practicality. They understand the unique challenges of NHS estates and delivered a framework that our teams could actually implement."
DW
Daniel West
Director of Estates, Royal Free London NHS Foundation Trust

Coverage schedule

One discipline, four kinds of keyholder

The file adapts to the portfolio. The chain of custody never changes.

Schedule A — sectors & applicable standards
SectorWhat Herman keeps currentStandards on file
Hospitality Classification audits, fire compliance, guest-facing uptime, and shift briefings across every property. Civil defence fire audits · UAE FLS Code / BS 5839
hotel classification (DET)
Commercial portfolios Energy benchmarked building-by-building — know which asset drags the portfolio and what it costs. DEWA benchmarking · Estidama Pearl
LOLER / PUWER
Lettings & residential EPC deadlines, landlord reports, and repairs across the whole book — without the chasing. EPC (UK) · gas & electrical certs
deposit-scheme evidence
FM & maintenance teams Work orders, evidence capture, and contractor SLAs — from the phone in your pocket. SLA registers · insurance expiry
GDPR

Built for the Gulf as much as the UK: Estidama Pearl tracking for Abu Dhabi, DEWA benchmarking for Dubai, Dubai Municipality smart-building and fire-safety compliance, and Scope 1 & 2 carbon reporting aligned with UAE Net Zero 2050 and Saudi Vision 2030 — with GSAS (Qatar) and Mostadam (Saudi) supported across the GCC. Pricing and reporting in AED, USD, and GBP.

Estidama Pearl DEWA benchmarking Dubai Municipality GSAS · Qatar Mostadam · Saudi Net Zero 2050 AED / USD / GBP

Jurisdictions

Built for your regulator, not translated for it

Every audit in Herman is anchored to the actual statute, penalty regime and enforcing authority of its jurisdiction — researched against statute and regulator guidance, with the source cited on every audit. And because you'll ask the same of us: here is where your data lives and who processes it.

Singapore
29 audits
SCDF fire certificate to AI Verify
  • PDPA — PDPC penalties up to 10% of annual SG turnover
  • CSA Cyber Essentials & Cyber Trust marks
  • AI Verify & Model AI Governance Framework
  • SCDF fire safety, BCA structural, façade & lifts, NEA cooling towers, MOM workplace safety
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United Arab Emirates
30 audits
Civil Defence NOC to DIFC data protection · Dubai & Abu Dhabi coverage, other emirates on request
  • PDPL + DIFC & ADGM regimes — tracks the pending Executive Regulations and your 6-month adjustment window
  • TDRA Information Assurance & Dubai DESC ISR
  • UAE AI Charter–aligned AI governance
  • Civil Defence fire NOC, DEWA, Estidama, building safety law 2026
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United Kingdom
29 audits
Fire Safety Order to ISO 42001 · building coverage England & Wales, data & AI audits UK-wide
  • UK GDPR — ICO fines up to £17.5m or 4% of turnover
  • Cyber Essentials & ISO 27001/42001 readiness
  • Data (Use and Access) Act 2025 changes tracked
  • Fire Safety Order, Building Safety Act, Gas Safe, EICR, LOLER
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Pricing

Simple, unified pricing

Choose the plan that fits your portfolio. Scale up as you grow. All paid plans include a 30-day free trial.

Pricing

Lettings agent pricing

Priced per portfolio, not per building. One subscription covers your entire book. All plans include a 30-day free trial.

Starter
Essentials
Full compliance command centre with utility diagnostics
$579/mo
per building, billed annually
  • Full compliance register — UK, UAE & Singapore
  • Self-audit checklists, evidence capture & findings tracking
  • Digital compliance: data governance, IT security & AI governance
  • Energy & utilities dashboard with anomaly alerts
  • Complaint tracking & SLA monitoring
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Enterprise
Portfolio
Portfolio-wide compliance risk intelligence and board reporting
$2,899/mo
per building, billed annually
  • Everything in Professional
  • Portfolio risk matrix & coverage snapshot across all sites
  • Auto-draft communications
  • Portfolio intelligence & benchmarks
  • Board-ready reporting
  • Scope 1 & 2 carbon tracking
  • 5M token quota / month
Get Started
Enterprise Plus
Concierge
Predictive analytics, custom integrations and dedicated support
Custom
tailored to your portfolio
  • Everything in Enterprise
  • Predictive failure analytics
  • Custom integrations (ERP, PMS)
  • Dedicated account manager
  • 10M token quota / month
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Starter
Agent Starter
Up to 25 units
£229/mo
per portfolio, billed annually
  • EPC compliance tracker
  • Compliance calendar (all certificate types)
  • Energy dashboard per property
  • Anomaly detection & alerts
  • Monthly landlord report generation
  • Mobile app access
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Scale
Agent Scale
Up to 200 units
£919/mo
per portfolio, billed annually
  • Everything in Agent Pro
  • Multi-landlord data isolation & reporting
  • Board-ready portfolio reports
  • Scope 1 & 2 carbon tracking
  • Priority support
  • Onboarding call included
Start Free Trial
Enterprise
Agent Enterprise
200+ units
Custom
tailored to your portfolio
  • Everything in Agent Scale
  • Dedicated account manager
  • Custom integrations (PMS, CRM)
  • White-label reporting
  • SLA guarantee & multi-branch support
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Every plan includes the full compliance suite

88 audits across UK, Singapore and the UAE — from fire safety and gas to data governance, IT security and AI governance — anchored to UK GDPR, PDPA, PDPL, ISO 27001, ISO 42001, Cyber Essentials and national frameworks, with self-audit checklists, evidence capture, findings tracking and assurance-style reports modelled on ISO 19011 audit-reporting conventions.

Commercial plans are billed in USD; residential plans in GBP. Volume discounts available. Let's discuss your needs.

FAQ

Common questions

Common questions about the platform.

How long does it take to get started?

You can be up and running in under a day. Add your buildings, upload utility data or connect your BMS, and Herman starts generating insights immediately.

What can the AI assistant actually do?

Herman can answer questions about your buildings in plain English, generate shift briefings, prioritise comfort requests, detect energy anomalies, compare building performance, draft communications, and produce board-ready reports.

What data do I need to get started?

At minimum, your building details and utility bills. Ideally meter data and an equipment list too. If your data is messy, that's normal — the platform is designed to work with imperfect data and improve over time.

Is my data secure?

Yes. All data is encrypted in transit and at rest. The platform is GDPR compliant with per-client data isolation. AI queries are processed with strict token quotas and no data is shared between clients.

Does it work on mobile?

Yes. The platform is fully responsive and works on any device. Building managers can access dashboards, respond to comfort requests, manage shifts, and use the AI assistant from their phone.

How is this different from a traditional CAFM or BMS?

Traditional systems collect data but don't interpret it. Herman combines building operations, energy monitoring, tenant comfort, and sustainability tracking in one platform — with an AI layer that turns raw data into actionable insights and automated briefings.

Start the file

Get started with Herman

Tell us about your buildings and what you're looking to achieve. We'll get back to you with a walkthrough and next steps — no obligation.

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Typically within 24 hours
No obligation
Free 30-day trial available
Direct access
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